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 is the one-stop customer service department for Enrollment Services. We provide the customer service for the Financial Aid Office, Office of the University Registrar and the Office of Treasury Services.

It takes approximately 10-14 business days to render an admissions decision. Please apply approximately 30 days prior to the start of the semester, to ensure timely processing of your admissions application.

CSU School Code: 003032
It takes CSU approximately three business days to retrieve your information (provided that you have been admitted in to the University). Processing time can span 7-10 business days or 10-14 business days if verification of your information is required. Please complete your FAFSA application at least 30 days prior to the start of classes to ensure timely processing.

You will obtain everything through . The University does not send out tuition bills, grades, or unofficial transcript information. You will need to log on to  to view this information. Your Login ID is your CSU ID number. Your password is originally given to you by the University but reset by you after your first login. If you have misplaced this information, please contact IS&T at 216-687-5050.

Your very first ID card is free of charge and can be obtained by visiting the VikingCard ID center with a copy of your current course schedule, and a state identification card.