Contacting Collections & Hold Inquiries

Students with a Student Finance Hold (SFH) may contact the Bursar's Office (216/687-5249) to have their SFH removed. Typically, for the hold to be removed - your student account must be paid in full or enroll on a budget payment plan.

Collection holds are a different matter-- they can only be removed by the Collections office

If you have any of the following Collection holds:

SFE- Student Finance ECSI

SFI- Student Finance In-House Collections

SFN- Notice Warning Collections

SFW- Student Finance Write-Off Account

You must contact the Collections office at 216/687-5445.

If you have an SFA- Student Finance Attorney General hold. You must contact the Ohio Attorney General at 1-888-665-5440 to resolve your student account.

All finance holds will prevent registration adds, withhold any transcripts, and prevent the release of any diploma.

Hours of Operation
August 5th â€“ Sept 30th, 2024
Mon - Fri Phone and Chat Only 10 - 5pm;  Walk-ins Only 2-4pm
(Last student appointments and phone calls are taken at 4:45pm)

Campus Location
Campus411 All-in-1
2121 Euclid Avenue
Berkman Hall 116
Cleveland, Ohio 44115
allin1@csuohio.edu

Mailing Address
¾«¶«´«Ã½ University
2121 Euclid Avenue
BH 116
Cleveland, OH 44115
Phone: 216.687.5411
allin1@csuohio.edu